Operation Management
This course is focused on the design and control of the production process, as well as the reinvention of business operations in the production of goods or services. It involves responsibility in ensuring that business operations are efficient in terms of using as few resources as possible while also meeting customer requirements effectively. It is concerned with the whole management of a production or service system, which is the process of converting inputs (raw materials, labor, consumers, and energy) into outputs (goods and/or services for consumers).