Operation Management

b). Retail Shop A gift/ sundry shop is included with 1 to 1.5 sq. ft/guestroom. The size of the outlet can range from 100 to 1200 sq ft depending on whether they are desk operations or regular shop. (Desk Operations-table space to carry out tasks like airline ticketing , car rentals, tourist guides etc.). The scope is dependent on market requirement. c). Dining Room and lawn. Varies between 4 to 6% of the total floor area of the hotel • Coffee shop- 15 to 18 sq. ft./ seat • Specialty Restaurant-18 to 20 sq. ft./ seat • Formal dining- 20 to 22 sq. ft./ seat • Cocktail lawn- 15 to 18 sq. ft./ seat