Operation Management

• SCRIPT FOR ENTERING THE ROOM FOR EVENING HOSPITALITY CLEANING: ⚬"Hi my name is --- and I'm from Housekeeping. Would now be a good time for me to remove the trash & linen from your room?“ LEAVING THE ROOM: ⚬"I hope that we have provided you with Very Good Service today. Is there anything else that I can do for you before I leave?" SCRIPTING