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Operation Management

Operation Management — page 208 of 318

• Create a list of employees who want extra shifts While it’s essential to know who’s unavailable, having a system for tracking who is available for extra work is also essential. If you know who’s available, you can fill in the gaps whenever there are any last-minute schedule changes. Some of your employees will appreciate the chance to make extra money, especially with many households affected by furloughs, layoffs, and unemployment. Prioritizing your team’s scheduling preferences means happier employees and higher retention rates. Create and maintain a list of these employees and their availability so you can offer them extra shifts when work is available. This also makes it easy to know who to call if your planned schedule has to change suddenly because of illness or emergencies.