Operation Management

7. Perform Organizational (Re)Design • Organizational design – or identifying elements of workflows or systems that provide opportunities for improvement – enables companies to focus efforts on maximizing both human processes and technological advances. • Companies should ask themselves if they would still structure their organizational chart the way it is now if they could do it all over again. Even universities have had to reshuffle their degree programs at an accelerating rate – as, for many, by the time a student graduates from a four-year program, half of what they have learned is outdated (or even obsoleted) by new technologies and discoveries. • Applying this methodology to restaurants (which have historically lagged behind the times in terms of adopting technological advancements) may lead to the realization that the organizational chart needs to be dramatically reworked