Operation Management

2. Execute Station & Position Productivity Analysis After establishing maximum capacity and par levels, it’s time to conduct a gap analysis to see how station- and position-level data and performance stack up. Here are some methods to identify areas of opportunity for process improvements when looking to optimize labor: • Time & Motion Studies - Time and motion studies scientifically measure how long tasks take and how many steps workers must perform to complete them. Even though these studies are useful, they are rarely applied in restaurants and similar businesses. Operators often do not have tools to measure ticket times or track the movements that slow down service. By using time and motion data, companies can identify high-impact tasks that cause delays and develop more efficient ways to perform them.